Contact

sovereign.interactive7@gmail.com

We aim to reply within one business day. Messages sent over a weekend or a public holiday are answered on the next working day.

If your message is about an existing order, these save a round trip:

• Your order reference — the twelve-character code shown on your confirmation page and in your receipt.
• A photograph, if something arrived damaged, misprinted or wrong. That single photo is usually the whole claim.
• The email address you used at checkout, if it differs from the one you are writing from.

Questions about sizing, fit, fabric or how a print will sit on a particular garment are genuinely welcome — ask before ordering rather than after. Because every piece is made to order we cannot accept change-of-mind returns, so we would far rather spend a message helping you pick the right size.

• Costs, destinations and delivery times — shipping.
• Faults, damage, lost parcels, cancellations and refunds — returns and refunds.
• What we store and who it is shared with — privacy.
• The terms your order is sold under — terms of service.